Need help with your account, a match, or a technical problem? Contact **Mark Anthony Hernandez**, the developer of Gridiron Gambit.

[Email Support](mailto:admin@gridirongambit.app?subject=Gridiron%20Gambit%20Support)

**admin@gridirongambit.app**

The button opens your email application. If nothing opens, copy the address into your preferred email service.

## Reporting a game problem

Please include:

- Your device model and iOS version.
- The game version, if you know it.
- Whether you were playing Practice, Online Simulated, or another player.
- What happened and what you expected.
- Steps to reproduce the issue, if possible.
- A match ID or screenshot, if available.

Do not send passwords, verification codes, full payment details, or unrelated personal information. Crop or redact screenshots before sending them.

## Account and password help

Use the game's password-reset option if you forgot your registered account password. Check spam/junk folders if the reset email does not arrive.

Guest accounts do not have an email-based password reset unless they have been registered with an email address. If you lose access to a guest account, recovery may not be possible. Contact us before uninstalling or clearing app data when troubleshooting lost progress.

## Delete your account

Open **Settings > Account** in the game, select **Delete Account** or **Delete Guest Account**, and confirm.

Deletion removes your account and associated gameplay records. Shared match histories and matchups involving your account are removed, while other players keep their already-earned aggregate career/deck totals. See the [Privacy Policy]([PRIVACY_URL]) for retention exceptions and provider backups.

If deletion fails or you cannot access the account, email us for help. Signing out of a registered account or uninstalling the app does not itself delete the server account.

## Purchases and refunds

Apple handles App Store purchases. For refund requests, follow [Apple's refund instructions](https://support.apple.com/en-us/118223). Deleting a game account does not automatically request a purchase refund.

## Report a player or security issue

For an inappropriate player/team name, cheating, or other misconduct, email the relevant player name, match information, and a short description. Do not include unrelated private information.

For a suspected security vulnerability, email us privately. Do not attempt to access another player's account, collect other users' data, or publish sensitive details.

## Privacy requests

For privacy questions, access/correction requests, or help deleting your information, email **admin@gridirongambit.app**. We may need to verify account ownership, but we will not ask for your password or verification codes.

Information you send is used to investigate and respond to your request as described in our [Privacy Policy]([PRIVACY_URL]).

[Terms of Service]([TERMS_URL])

Gridiron Gambit™ 2026 Aztlan Interactive